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Travelodge (UK) Customer FAQ

Top Answers & How-to Guides

What is Travelodge (UK)'s Phone Number?

The question we are asked most often is about how to talk to Travelodge (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Contact Travelodge (UK) customer service

Recent Travelodge (UK) Customer Questions

How long would i have to wait for refund

Refund processing times can vary. Generally, it may take up to 10 working days for a refund to be processed back to your original payment method. However, this can depend on your bank or card provider's policies. Please keep an eye on your account for updates.
Asked Sep 8, 2025 11:33 PM

Do travelodge have irons in the rooms

Travelodge rooms do not come equipped with irons. However, you can request an iron and ironing board from the hotel staff at any time during your stay.
Asked Jul 28, 2025 8:41 AM

How do I confirm my room is booked

You can confirm your room booking by checking your email for the booking confirmation sent by Travelodge after you completed your reservation. This email contains your booking reference and details of your stay. If you haven't received it, please check your spam or junk folder.
Asked Aug 28, 2024 10:15 AM

Help me with my Travelodge (UK) customer service issue

General Information

What are the check-in and check-out times?

Travelodge (UK) typically allows check-in from 3:00 PM and requires check-out by 12:00 PM. Times may vary by location, so...
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Can I cancel or modify my reservation?

Travelodge UK allows guests to cancel or modify bookings, but terms vary by rate type. Flexible rates typically permit changes...
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Are there any additional charges or fees?

Travelodge UK aims for clear pricing, but some extra fees may apply. Charges can arise for early or late check-in, extra beds,...
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What is the process for checking in and checking out?

Travelodge hotels facilitate an easy check-in and check-out process. Guests can check in at the reception or via kiosks,...
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Can I book a room for someone else?

It is possible to reserve a Travelodge UK room for another person by providing their details during the booking. It is...
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What is the process for checking in and checking out?

Travelodge hotels facilitate an easy check-in and check-out process. Guests can check in at the reception or via kiosks,...
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Can I book a room for someone else?

It is possible to reserve a Travelodge UK room for another person by providing their details during the booking. It is...
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Pets and Special Requests

Are pets allowed at Travelodge?

Travelodge (UK) allows dogs at many of its locations, typically limiting it to one pet per room, and may charge an extra fee....
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Do I need to bring my own toiletries?

Travelodge Hotels in the UK usually supply basic toiletries such as soap, shampoo, and shower gel, but the offerings may differ...
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Can I request a late check-out?

Guests at Travelodge UK can request a late check-out, but policies vary by hotel. It is best to ask at the front desk during...
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How can I request special accommodations during my stay?

To request special accommodations at Travelodge, guests should inform the hotel during booking or contact them before arrival...
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How can I request special accommodations during my stay?

To request special accommodations at Travelodge, guests should inform the hotel during booking or contact them before arrival...
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Facilities and Amenities

Is there Wi-Fi available in the rooms?

Travelodge (UK) provides Wi-Fi in their rooms, usually offering complimentary access for personal use. For heavier usage needs,...
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Is breakfast included in the room rate?

At Travelodge (UK), breakfast is generally not included in the room rate and is available for separate purchase. Guests can...
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Do you have parking facilities?

Travelodge hotels in the UK usually offer parking facilities, but this can differ by location. While many have on-site options,...
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Is there a gym or fitness center on site?

Travelodge hotels generally do not have on-site gyms, as they focus on providing affordable accommodations. However, many...
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Are there family rooms available at Travelodge?

Travelodge provides family rooms that accommodate larger groups with added beds or sofa beds for comfort. The specific features...
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Are there family rooms available at Travelodge?

Travelodge provides family rooms that accommodate larger groups with added beds or sofa beds for comfort. The specific features...
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Transportation and Services

Do you provide airport transportation?

Travelodge UK generally does not offer direct airport transportation but many hotels are conveniently located near airports,...
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Is there a rewards program for frequent travelers?

Travelodge (UK) has a rewards program called the "Travelodge Business Account" for frequent travelers and businesses. It allows...
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Is there a rewards program for frequent travelers?

Travelodge (UK) has a rewards program called the "Travelodge Business Account" for frequent travelers and businesses. It allows...
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We look to the Travelodge (UK) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Travelodge (UK) issues reported to GetHuman

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