Before contacting them, items GetHuman2231542 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2231542's own words
On **th June last year I made a booking for **st July at the Travel Lodge Halkyn Wales. Ref no. **********, and paid £*** via Paypal. It was a fully flexible booking. Sadly I had to cancel this booking, so was given a cancellation no. ********** & told I would get £**.** refund. However I've recently checked back through my whole Paypay account and bank account, and this has never been sent. I rang and spoke to your representative, who's checked and said I was due the refund so to let you know immediately. *So, could you please do this for me ASAP, thanks.*(I've been recently had to take early retirement, so this money will be really useful, many thanks).
GetHuman2231542 did not yet indicate what Travelodge (UK) should do to make this right.
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