i was promised a refund my the manager from lancaster central travel lodge on the *st j...

GetHuman-melevert's customer service issue with Travelodge (UK) from January 2019

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The issue in GetHuman-melevert's own words
i was promised a refund my the manager from lancaster central travel lodge on the *st jan. i stayed new years eve with a child ref **********.room had soiled tissues under the bed. prom seemen. my little girl was horrified.room was not hoovered. paid for internet told on help line t pay again £* wasted !!!! room was warm could not open window as club pub next door was open until * am so we were up all night with a child. man cam in *.** am screaming fing and blinding at a child who was crying hysterically he was shouting to get in the fing room. was told i would get a refund.I also called to ask for a call back wed night No call back.
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Travelodge (UK)

Customer service issue
Reported by GetHuman-melevert
Jan 4th, 2019 - 3 mons ago
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GetHuman-melevert started working on this issue
Jan 4th 6:01pm