Before contacting them, items GetHuman1639594 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1639594's own words
Booking number********** booking made on**th Oct **** for **st to *nd Jan charged £***now able to find rates for £** have been advised that I should be only paying same rated for dates booked advised centeral reservation's cannot do refund please get in touch with customer service can you help I also managed to get an add on night for ** the December today please can you help I'm oap travelling to stay with my sister was I overcharged thank you Mrs Adomeit
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