Same number, new phone carrier - TrapCall not working

GetHuman728495's customer service issue with TrapCall from May 2018

Help with my TrapCall issue
The issue in GetHuman728495's own words
Use trap call without signing up for a duplicate service ... Since I cannot find a telephone number for assistance, I am writing through this medium. **I received a new phone service but have the same number. I am no longer receiving trapcall information. Can someone help me please???
*) I can find NO ONE to assist me**) System is not performing on phone**) Don't know how to repair problem that I am paying for**) Distressed
I need a contact who will respond to me needs or I need to cancel service ASAP.
I'm been a loyal customer for over a year now, I am surprised that there is no phone contact for verbal assistance. I am paying for a system that I cannot use, this is very distressing.
I have checked all other avenues but cannot figure out what seems to be the problem.**Terry McDonald*McDonald.DPA@gmail.com
I have an issue with TrapCall too
How GetHuman728495 fixed the problem
It is a terrible thing to not have support when things go wrong. I changed my carrier service. Please note that Boost is not a supported carrier for TrapCall. Switcing frm AT&T to Boost create a nonfunctining TrapCall on my phone. I followed all the directions and got an "error". After a * days without success, I tried to deactivate my account and got an "error". I was going to do a stop payment when I realized that a phone number was on my online billing statement. I called the number and the person told me, "Sorry, Boost does not work with TrapCall." He removed my account AND removed my subscription (two things).
Please help with my TrapCall issue
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TrapCall

TrapCall
Customer service issue
Reported by GetHuman728495
May 29th, 2018 - 2y ago
I have an issue with TrapCall too
Fixed
GetHuman728495 shared how to fix
Seen by 14 customers so far
Similar issue to 67 others
0 customers following this
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Timeline
GetHuman728495 started working on this issue
May 29th, 2018 6:44pm
GetHuman728495 indicated the issue is not fixed yet.
May 29th, 2018 8:07pm
GetHuman728495 confirmed the issue is fixed. Hooray!
May 30th, 2018 7:53pm
GetHuman728495 confirmed the issue is fixed. Hooray!
Jun 1st, 2018 9:25pm