I AM HAVING TROUBLE GETTING A NEGATIVE SCHOOL LOAN(*) DELETED OFF MY FILE. I HAVE A LET...
GetHuman-marilerm's customer service issue with TransUnion from October 2018
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The issue in GetHuman-marilerm's own words
I AM HAVING TROUBLE GETTING A NEGATIVE SCHOOL LOAN(*) DELETED OFF MY FILE. I HAVE A LETTER STATING THAT THE BALANCE IS ZERO. ONE ACCOUNT SAYS IT WAS FILED IN BANKRUPTCY WHICH WAS NOT ALLOWED. I HAVE DISPUTED THIS MORE THAN ONCE. WHAT DO I DO?
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I CALLED THE U S DEPT OF EDUCATION AND GAVE THEM MY INFO AND THEY FOUND MY ACCOUNT AND THEY FAXED ME A LETTER OF CLEARANCE STATING THAT MY ACCOUNT WAS PAID IN FULL AND I SENT IT TO ALL * CREDIT BUREAUS ASKING THEM TO REMOVE IMMEDIATELY. IT WAS SHOWING PAID BUT WAS ALSO SHOWING A RED NEGATIVE, AND THEY WOULD NOT CHANGE IT TO GOOD STANDING SO I JUST TOLD THEM TO DELETE IT COMPLETELY.
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