Samsung S*. SM-G***VL, YOU ARE ADMIN OF STRAIGHT TALK. PHONE, ACCORDINGLY, VERIFIED B...

GetHuman3839168's customer service issue with Tracfone from October 2019

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The issue in GetHuman3839168's own words
Samsung S*. SM-G***VL, YOU ARE ADMIN OF STRAIGHT TALK. PHONE, ACCORDINGLY, VERIFIED BY SAMSUNG HAS (REPRESSED) HOTSPOT SOFTWARE IN IT, THAT NEEDS ACTIVATION TO DOWN LOAD THE "ELECTRONIC SOFTWARE: TO PLACE IN MENU AREA AND Thus: TURN ON. HAVE TRIED ******, CUST SERVICE WITH S.T. personal, (lost them, my fault and phone in weak service area for their attempt to call me back. Bummer they couldn't. *No *Third" attempt. Samsung says TRACPHONE*STRAIGHT TALK HAS TO "TURN ON" HOTSPOT BUTTON INSIDE SOFTWARE FOR IT TO SHOWUP IN MENU. NOTE: I just loaded and confirmed latest SAMSUNG SOFTWARE into PHONE.*WILLING TO DO A PHONE EXCHANGE WITH ANOTHER HOTSPOT CAPABLE PHONE (SWITCHERROO!) I got my HOTSPOT EMAILS, ON DELUXE $** DOLLAR PLAN AND NEED FOR THIS TO HAPPEN? ***-***-****, KIM C JEFFERIES, I GO BY "K C". *****@***.com. What do I need to do to get my Hotspot service?

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Tracfone

Customer service issue
Reported by GetHuman3839168
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6926 others
0 customers following this
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Timeline

GetHuman3839168 started working on this issue
Oct 27th, 2019 11:14pm

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