My Name is Tom Wheeler and my phone number is *** *** ****. I need some help activat...

GetHuman-tomnwhee's customer service issue with Tracfone from November 2018

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Help with my Tracfone issue
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The issue in GetHuman-tomnwhee's own words
My Name is Tom Wheeler and my phone number is *** *** ****. I need some help activating a tracfone I phone I bought at best buy. The I phone is my second attempt to replace the broken lg phone that is listed as imei *************. I bought from the tracfone online store a refurbished samsung galaxy * which tracfone had me return to tracfone because tracfone determined they could not unlock the phone. The Samsung imei was **************. Both of the non working phones are listed on my account as active or deactivated multiple times. So this is information that may help you resolve this. The new tracfone boxed I phone I bought today and tried to add to my account as the active phone is imei ***************. this phone does not appear on my account as active or inactive. What I need is for the new I phone to be activated.. all other phones can be deleated .
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Tracfone

Customer service issue
Reported by GetHuman-tomnwhee
Nov 1st, 2018 - a mon ago
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GetHuman-tomnwhee started working on this issue
Nov 1st 8:29pm