I want to transfer minutes from one TracFone to another TracFone. I like my flip phone...

GetHuman-sheepleg's customer service issue with Tracfone from September 2018

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Help with my Tracfone issue
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The issue in GetHuman-sheepleg's own words
I want to transfer minutes from one TracFone to another TracFone. I like my flip phone best and I want to put minutes from smartphone Alcatel Zip to my flip phone. I tried on the computer but it kept saying wrong vin number and I know it is right because I got my sim card from TracFone when I took over my husbands flip phone. Then I tried chat and that was worse because they think I can answer faster then I can look up tings and type. Then when I got things where I though I was getting done they want the Zip code * and said that was wrong. The phone I want to take minutes from was my husband and we both live here, Maybe there was an error with the zip when it was set up. I gave them both sim numbers and serial numbers and phone numbers. Then I called on the phone and that person was helpful but hard to understand and he almost got me done but then he had to call me back on my husbands other phone and when he called I could not get the call. We have very poor service and I tried to call that number back and didn't reach it. I spent from *a.m Sunday trying to get my minutes transferred. I have *** minutes on the smart phone that I want on my flip phone. Help Dolores Legg

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Tracfone

Customer service issue
Reported by GetHuman-sheepleg
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 123 customers so far
Similar issue to 2071 others
0 customers following this

Timeline

GetHuman-sheepleg started working on this issue
Sep 17th, 2018 1:15pm
GetHuman-sheepleg shared this issue with friends on Facebook
Sep 17th, 2018 1:15pm

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