I have made an account with *** ** **** ****, *****@***.com. I kept having a problem lo...

GetHuman-sungeun's customer service issue with Tinder from March 2021

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Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sungeun will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sungeun can let us know if they help or not.
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The issue in GetHuman-sungeun's own words
I have made an account with *** ** **** ****, *****@***.com. I kept having a problem logging in on my phone, which asked me the verification numbers on phone, so I tried the tinder PC. hoping there is no such issue here. When I was trying Tinder PC, they did not only ask for a phone verification number but also an email verification number. The thing is I just got to know that I cannot log in to that email address since it seems like it does not exist anymore. ( I was using it when I was a teenager, and I do not even know how come I was able to make an account with that dead email address) So I made a new account with the same phone number but another email of mine, *****@***.com. My name is **, age is ** on the previous one and ** on the current one. The pictures and introduction words are almost the same. I have bought the premium membership with the previous account and I would like to shift it to the current one. But I am not being able to since I cannot log in to the previous email. **Can you please help me with shifting the premium membership to my current account? **Thank you for your support.

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Tinder

Customer service issue
Reported by GetHuman-sungeun
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 8142 others
0 customers following this

Timeline

GetHuman-sungeun started working on this issue
Mar 23rd 11:09pm