How Do I Contact Tinder Customer Support?

Tinder does not have a phone number or email address you can contact for customer support. You can contact Tinder via social media. You can find solutions to problems or how to operate Tinder's app on their help website. The help website covers an overview of Tinder, troubleshooting the app, and safety features you can use on the Tinder app.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

Tinder is a company that does not have a customer support phone number or email where you can get in touch with a representative immediately. Tinder utilizes social media platforms such as Twitter and Facebook to solve customer issues, as well as a helpful website that answer's commonly asked questions.

Using Tinder's Customer Help Website

Tinder has created a website that can answer commonly asked questions as well as fix common problems that can occur on the Tinder app. You can use the website's search bar feature to look up a specific question you have or browse through the many posts that answer questions.

Tinder's Help Website

A Guide to Tinder

On the homepage of the Tinder help website, you will see three pink boxes with categories relating to operating Tinder. The first box on the left is "A guide to Tinder," this category gives a complete overview of the Tinder app and how it works. An example of posts in this category is how to create a Tinder account, how to undo a swipe, or using a Tinder promo code.

Tinder has answered the majority of questions in this category and go in-depth on each question you may have.


This category is in the middle. This category covers all common glitches and bugs that may happen while using the Tinder app. Some examples of topics you will find in this category are if your messages aren't sending, the app is crashing on your device, or how to cancel a subscription on Tinder.

The troubleshooting category gives you step by step instructions on how to fix the problems you are having. If troubleshooting using the Tinder help website does not work, you can ask for further help by submitting a request and click the "Get in touch" at the bottom of the post.

Safety, Security, and Privacy

This is the category located on the right side of the website. This category covers safety concerns you may have with Tinder. Some examples of topics you will find in this category are reporting impersonation, reporting offline incidents, or you are concerned about another user's safety.

The safety category will give you the tools you need to report a problem you are experiencing with another user that you may find dangerous.

Contacting Tinder Support on Social Media

Tinder allows you to reach a representative of Tinder on social media platforms such as Twitter or Facebook.


Tinder's Twitter Account

To contact Tinder via Twitter, send them a direct message and explain what you are having trouble with as much detail as possible.


Tinder's Facebook Account

To contact Tinder via Facebook, send them a direct message on Facebook Messenger, and explain your situation in as much detail as possible.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Contact Tinder Customer Support?

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Why does GetHuman Write How-to Guides for Tinder Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Tinder in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Contact Tinder Customer Support? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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How to contact Tinder customer support
Contacting Tinder customer support

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