What do I do if I'm having problems with my Tinder app?

If you went to use your Tinder app and it won't open, or if you are just having issues with certain functionality within the app, here's the best way to fix problems with your Tinder app.

Jeff Whelpley is the editor / author responsible for this content.
Aug 19, 2019

Tinder is a social media dating App. It is a platform for users looking for love to get to know each other. The App allows users to chat over their smartphones. Tinder is continuously gaining popularity and is currently being used by over a million people worldwide. Just like any other App, it is prone to technical glitches. The following are tips to help you troubleshoot some hiccups that may occur while using it.

Tinder App Does Not Complete Loading

If the App keeps getting stuck at the loading stage, try rebooting your smartphone and it could be all you need to do. Rebooting helps eliminate any technical errors the App may be experiencing from your end. It is a way of clearing up the RAM by closing Apps that could be running in the background hence freeing up more space for Tinder to run smoothly.

Tinder App is not Opening

The space in your phone may be too limited. You can quickly fix this problem by clearing all the Tinder Cache and Data. Open the settings in your device, go to the App manager option, look for the tinder App and click on clear data and cache as you quickly reboot your device.

Tinder App is Generally Malfunctioning

Sometimes you may get error messages and other unclear problems when opening the Tinder App. Try resetting App preferences to fix the issues. Go to the phone settings, open the Apps manager to view all the Apps. Look for an option that says Reset App Preferences and click on it.

Something Went Wrong 40303 Message

If this message comes to your timeline, you should know that your Tinder App account has been banned or removed. Contact the Tinder App customer care to advise you on the way forward if you think it has been done wrongly. If it is done right, you can create a new account and continue using your Tinder App.

The Tinder App is Slow or Has Clashed

Clearing Google Play services cache is an alternative way of fixing problems with your App's speed. Click on the settings of your Android device, open the App manager option, look for Google Play Services App, clear cache, and quickly reboot.

Nothing Seems to Get Tinder Operating

If the above suggestions fail to work, then it might be time to consider doing away with the App. Uninstalling the Tinder App and installing it again can assist in solving existing problems. Uninstalling helps eliminate any errors that may have occurred during installation. You can also try using the older version of Tinder just in case your device is experiencing compatibility problems with newer versions.

Updating Your Google Play Services

Google Play services is the mother to all your Apps. Updating Google Play services ensures all your Apps are always updated and running smoothly at all times. Go to the settings and select security device administrators to enable you deactivate Android Device Manager. Go back to the settings menu and uninstall all Google update. This will automatically update any App that requires an updated version. Go back to the settings and activate Android Device Manager then finally reboot your device.

You can make every effort to access Tinder but only to realize you simply forgot to check on your Wi-Fi or data. Always ensure your internet connection is active to allow you access the App. You should also remember that it's not all the times that you can solve the problem. At times you may be experiencing issues as a result of the Tinder servers misbehaving, and it is crucial for you to wait.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
What do I do if I'm having problems with my Tinder app?

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Why does GetHuman Write How-to Guides for Tinder Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Tinder in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if I'm having problems with my Tinder app? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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