Canceling your Tinder subscription can prove a daunting task, but the guide above can make the process easier. Alternatively, you can use our directory of contacts to communicate with the customer service department and get the help you need. At GetHuman, we help the customers of big companies with their service issues via DIY guides and linkage to customer care representatives.
The advent of technology has made a living in the modern world a welcome adventure. Today, people can find dating partners online with a simple click on their smartphones. Whether you're looking for a life partner or a companion, online dating sites simplify the searching process. All you have to do is set up an online profile, and you're good to go.
Tinder is an online dating application and a geosocial networking site that has been in business since 2012. It allows users to swipe profiles to either like or dislike them, all with anonymity. Subscribers have the option of judging other users based on a small bio, photos, and interests. Once two users like each other, they are matched and can communicate via messaging.
Clients can access Tinder via computer web browsers or the mobile app. For one reason or the other, you may decide to cancel your Tinder subscription. You have the option of deleting your subscription, depending on the platform you used. Below is how.
The steps
For people who subscribed using iOS:
Go to your iPhone settings on your smartphone
Click on your name then Subscriptions
Choose the subscription or account you want to cancel
Hit the Cancel Subscription button
If you subscribed using an Android phone via your Google Play store account, all you have to do to cancel is:
Navigate to Google Play Store on your smartphone
Click on the Menu icon and then Subscriptions
Tap on the subscription to cancel
Click the Cancel Subscription icon
Android users who subscribed using a direct credit card can follow these steps to end a Tinder subscription:
Go to the Tinder app on your Android phone
Click on the profile icon
Choose Manage Payment Account
Click on Cancel Subscription
Clients also have the option of unsubscribing online, and to do so:
Visit the official Tinder website
On the top right of the home page, click on Log In, choose the option you want to use (whether Google, Facebook, or phone number) and follow the system prompts to sign in
Tap on the profile icon
Click on Manage Account
You can then select Cancel or choose to disable Auto-renew
If any of the above steps don't do the trick, Tinder customers can contact the customer care team using various methods. Read on to find out how.
Online help page
Tinder features a customer FAQ, Forum, and online help desk where customers can seek advice when having trouble with cancellation. The platform has various help topics that you can skim through and select one which resonates with your cancellation issue. A member of the client service department will reach out via messaging, and you can then comprehensively air out your problem. With this method of communication, you can have a written account of events for future reference.
Social media
Through Tinder's social media pages, clients can get hold of agents via Twitter or Facebook. The staff that mans the social media pages will respond to your issues as soon as they receive them. Twitter is a public platform that you can take advantage of to get help faster since agents tend to respond quickly to publicized issues. Facebook is more private but an effective way to communicate with service reps.
GetHuman has been working for over 10 years on sourcing information about big organizations like Tinder in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Subscription to Tinder? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.