Tinder Customer Service Issues

I recently changed phones and encountered an issue while trying to log into my Tinder account. Instead of accessing my active account with a gold subscription, I was logged into a dormant account. Despite attempting to recover the gold account using my current email, it was unsuccessful as the system did not recognize it. I can provide verification through my phone number and details of both my current and previous email addresses. I would like the inactive account deactivated to prevent this from recurring and to have my original Tinder Gold account, which has additional boost purchases, reinstated. Current email: [redacted] Previous email: [redacted] Phone number: [redacted]

Hello, I received an incorrect reimbursement from you. I had purchased a Tinder Plus subscription for €82.36, but you reimbursed me €81.92. The issue is not the amount, but the fact that you charged me another €82.36 in addition to my new Tinder Gold subscription of €[redacted].61. Please refund the €82.36 you mistakenly took from me. The Tinder Gold subscription was meant to be an upgrade from Tinder Plus, not a separate subscription. Bonjour, J'ai reçu un remboursement incorrect de votre part. J'avais acheté un abonnement Tinder Plus pour 82,36 €, mais vous m'avez remboursé 81,92 €. Le problème n'est pas le montant, mais le fait que vous m'ayez facturé à nouveau 82,36 € en plus de mon nouvel abonnement Tinder Gold de [redacted],61 €. Veuillez me rembourser les 82,36 € que vous avez prélevés par erreur. L'abonnement Tinder Gold devait être une amélioration de Tinder Plus, et non un abonnement à part.

Hello, I need assistance with deactivating my email account on Tinder. I've tried to get help from their customer service team, but they keep giving me the same incomplete instructions to delete it through my account, which I can't access. Could you please locate my email address, "[redacted]," and deactivate it for me? This issue has been very frustrating, and I would appreciate your help in resolving it promptly. Thank you, Tony

Dear Sir or Madam, I am experiencing issues with my Tinder account as I keep seeing the same profiles every day and haven't received any likes in a month. I've tried deleting my account to start fresh, but I can't seem to do so. This problem persists on both my phone and PC, indicating an issue with the account itself. Given the current situation where meeting new people is challenging, I rely on your app to connect with others. Could you please assist me with resolving this matter? The email linked to my Tinder account is [redacted]. Thank you, Ilya

Hello, I am surprised and disappointed that my Tinder account has been suspended. I have always respected the guidelines of Tinder by being kind and respectful in my interactions with other members. I believe my conversations can attest to my behavior. While I may have been active in liking profiles during my last boost, I trust that any reports were made without just cause. Understanding not all members are benevolent, I kindly request for you to review my account activity and reinstate my access. Your prompt attention to this matter is greatly appreciated. Thank you.

I recently renewed my Tinder Gold subscription last night after a long break. I casually used the app, replying to some older messages. However, when I tried to log in this morning, I discovered that my account had been banned for unknown reasons. I believe this could be a mistake, so I am respectfully requesting a review of my account to reinstate it. I have been a loyal paying member for a while and would like to continue using the service. I appreciate any assistance you can provide in resolving this matter. Thank you for your time and consideration.

Subject: Assistance Needed with Tinder Account Ban Hello Support Team, I have been using Tinder faithfully for three years. Recently, I have experienced issues with being logged out, which was frustrating but bearable. However, today when I attempted to log in, I was shocked to discover that my account had been banned. I have thoroughly reviewed the community guidelines and terms and conditions and can confidently say that I have not breached any of the regulations. I have always been a responsible user since the first time I installed the application. Tinder has facilitated connections with wonderful individuals, and I have formed meaningful relationships through the app. I have numerous matches with whom I have only communicated via Tinder, and I have cherished my experiences with the platform. I respectfully request that my account be reinstated. I am certain that I have not violated any rules, and I believe my account should be unbanned. If not, I kindly ask for the opportunity to create a new profile. Thank you for your time and attention to this issue. I am eager to resolve this matter promptly. Warm regards, Cara

Dear Tinder, I am Laura M. from Hungary, aged 20, and I have been actively using Tinder for a few months. Despite my efforts to adhere to the rules, my account was unexpectedly banned. I hold a valid one-month subscription for Tinder Plus. The reason for my ban was a harmless joke I made to a male user, where I playfully mentioned that although I am 20, people often mistake me for a 15-year-old due to my youthful appearance. I meant no harm and understand the confusion it might have caused. I kindly request a chance to reinstate my account. I regret the inconvenience caused to those I was conversing with and wish to rectify the situation. I assure you that I will be more cautious with my interactions going forward. I sincerely apologize for any misunderstanding and assure you of my commitment to following the guidelines in the future. Your assistance in restoring my account would be greatly appreciated. Thank you for your attention to this matter.

Dear Sir, I am a new user on Tinder for less than two weeks. I recently subscribed to Tinder Gold to enhance my social life. Despite my short time on the platform, I have not engaged in any abusive behavior. I was surprised to find out I was banned without any prior warning when trying to log in. I am seeking to appeal the ban and understand the reason behind it. I assure you that I have been respectful and law-abiding during my time on the platform. It is especially disheartening to be banned so suddenly, given the investment I made in registering just two days ago, which is costly in my region. You can reach me at +[redacted][redacted] (Nigeria). Thank you.

Tinder recently banned my account stating an “age restriction” violation even though I’m 20 years old and have been a user for 2 years. Despite emailing them, the response from Scott at Tinder explained that if the birthdate entered upon sign up indicates being under 18, access will be blocked for a specific timeframe with no appeal process available. The birthdate provided during my sign-up was accurate, so I'm confused about the ban. I'm seeking alternative ways to reach out to Tinder for resolution. Has anyone experienced a similar problem and found a solution? Appreciate any advice. Liv

My friend is upset because she was banned from Tinder, allegedly due to a jealous and abusive ex-boyfriend reporting her out of spite. Despite her innocence, her profile is inaccessible now. I suggest that Tinder, being a leading dating platform, should review individual profiles before taking such drastic actions without investigating the situation. Typically, social media platforms verify reports before enforcing consequences, yet Tinder banned my friend without assessing her profile that showed no signs of misconduct. It is evident that this issue stems from a jealous ex-boyfriend's interference. Could you please investigate this matter and consider changing the procedure of banning accounts without proper examination? Thank you.

Dear Mr/Mrs I am writing regarding my Tinder account, which was banned without any clear reason a few weeks ago. I am puzzled as to why this happened as I have always followed the app's guidelines. I have been a loyal user for a long time without any previous issues. Additionally, I have noticed that my iPhone has also been affected by the ban, causing my friends to face a similar issue if they try to log in using my device. I seek clarification on why I was banned and assistance on how to reverse this decision. As a long-standing user of Tinder, I have had positive experiences and believe there might have been a misunderstanding. I hope to receive a prompt response from you. Best regards, B. Contreras Email: [redacted]

My account was unexpectedly deleted, and now I can't log in with my Apple account associated with this email address ([redacted]) and phone number [redacted] or even with Facebook. I tried to log in using a friend's number, then another, but no success. Unfortunately, their accounts were also deleted, likely because of me. Could you please reactivate all these accounts? Here is the information for my two friends: - [redacted] / [redacted] - [redacted] / +33 6 38 43 73 47 And for me: - [redacted] / [redacted] Thank you for your assistance.

I would like to notify you about a user named Greg Voss, who has been repeatedly reported for suspicious activity on many dating sites including Match and Meetville. Despite multiple reports, his profiles remain active. Greg Voss uses various email addresses and often doesn't upload a picture to his profiles. He is known to misrepresent himself, engaging in online chats, video calls, and exchanging photos predominantly with women aged 18-25. This 42-year-old man has a daughter and a son, aged 18 and 24 respectively. Greg Voss manipulates conversations, portraying himself as a victim of his past relationships, in order to exploit women emotionally and sexually. He utilizes text and burner phone apps to communicate and mislead his targets. If you encounter him, please be cautious. His real name is Gregory Voss, and he is employed at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. You can reach him at [redacted] or via emails [redacted], [redacted], [redacted], and [redacted]

Dear Sir/Madam, I am contacting you regarding an issue I encountered with online dating. I have been using the phone number 0[redacted] [redacted] 57 66 and suspect that my Tinder Plus account has been unjustly blocked. I am seeking clarification on the reason for this action. The incident took place on 28/01/[redacted]. Accounts seem to be blocked without valid reasons, despite my understanding of being a kind individual. Additionally, receiving instant robotic responses when sending messages is unsatisfactory. I am interested in receiving a personalized human response to address this matter promptly. As per Trading Standards recommendations, I request all correspondence to be directed to this email address to maintain a complete record. Yours sincerely,

To whom it may concern, I am writing to request assistance in having my account ban removed. Several months ago, I mistakenly downloaded Tinder while I was 17 years old, leading to my ban due to my underage status. I have since turned 18 and sincerely regret my impulsive decision. I value the platform for its ability to connect individuals and foster new relationships. I understand that my actions were against the community guidelines and I take full responsibility for the disruption caused. My intention is to abide by the rules and ensure such a violation does not occur again. I am eager to rectify this mistake and seek guidance on the process to potentially lift the ban by providing necessary identification and age verification. Warm regards, Savannah N.

I am new to Tinder and signed up two days ago using my email ([redacted]) on my phone. I completed my profile and purchased Tinder Gold. I connected with potential partners, but today when I tried to log in on my laptop using Chrome, I accidentally started creating a new account using a different email. I realized this during the phone number verification process. Now, my original email ([redacted]) seems to be disconnected from my account due to the phone number verification attempt with a different email. I've contacted Tinder support 10 hours ago but have not received a response yet.

Subject: Domestic Violence Disclosure Scheme Concerns regarding Dating Apps I am reaching out from the South East BCU Public Protection Team at the Metropolitan Police Service to address the issue of domestic abuse, specifically related to the Domestic Violence Disclosure Scheme (DVDS or Clare’s Law). Our primary goal is to combat all types of domestic abuse and use DVDS to protect victims. Through the 'Right to Know' provision of DVDS, authorities can notify individuals believed to be at risk of domestic abuse or violence from potential partners. We have observed a concerning rise in domestic abuse offenders utilizing dating apps to initiate relationships that later result in abuse. This disturbing trend has escalated notably during the COVID-19 pandemic. While we do not blame dating apps, we are exploring ways to collaborate with them to disclose identified offenders through DVDS for victim protection. Could you please confirm if your platform has safeguarding protocols regarding DVDS, banning repeat offenders, or cooperating with law enforcement? Engaging with a designated Safeguarding Lead would be beneficial for further dialogue on this matter. Thank you. PC CR | Clare’s Law | South East BCU | MPS Contact: [redacted] Clare’s Law Mailbox: [redacted] Address: Lewisham Police Station, Lewisham High Street, London, SE13 5JZ Phone: [redacted]3

Hello, Yesterday, after taking a break, I reinstalled Tinder and got Tinder Gold because I received some likes right after creating my new account and wanted to see who they were from. Everything was fine until around 8:15 PM when I couldn't log in because my account was blocked. I tried to log in on the website hoping to get more information, and I was informed that I wasn't old enough to use Tinder. Here are my questions: 1. Why am I not provided with more detailed reasons for my account being blocked? The reference to the terms of use is not helpful. 2. If the assumption is that I am too young, who decides this and based on what criteria? 3. Why is this issue arising now when I have been using the app since [redacted]? 4. If age is not the reason, I am certain I have not violated the terms of use. I would appreciate a more thorough explanation as I consider the app the best dating platform. I am willing to provide any necessary information to clarify this issue. Kind regards

I have been a Tinder Plus subscriber for one month at the introductory rate of $13.49. My reference number is TNDR.66cad9b1-33c-4b1e-9c50-[redacted]cOec6. My renewal at the same rate is set to take place tomorrow, but I have a concern. When I originally subscribed, it clearly stated that I would have access to Tinder Gold features, including seeing who likes me. However, I am seeing 15 blurred boxes of female faces under "likes," and I am unable to interact with them unless I upgrade to Tinder Gold, despite already having this upgraded package. Please resolve this issue so I can communicate with these women. Thank you for addressing this matter promptly. - G. George Lawrence