I was looking at the tinder gold prices and i clicked on the yearly one and when i went...

GetHuman2957987's customer service issue with Tinder from May 2019

Help with my Tinder issue
First: share to improve GetHuman2957987's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2957987 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman2957987's own words
I was looking at the tinder gold prices and i clicked on the yearly one and when i went to back out of it because the price was too high my phone froze and i tried to close the app but it would not close. since the app would not closed it purchased the yearly subscription, and i was not trying to purchase it. the reason it purchased it was because i have my transactions through my finger print and i tried to close the app and it read it as i was trying to purchase it when i was actually just trying to close the app. the reason why i did not want to purchase it was because it was too pricey for me, and it actually took all of my money out of my account and now i am left with nothing. i really hope that you are able to help me out with my issue because it will really help me out.

GetHuman2957987 did not yet indicate what Tinder should do to make this right.

How GetHuman2957987 fixed the problem

We are waiting for GetHuman2957987 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Tinder customer problems.
How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman2957987
May 21st, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 46528 others
0 customers following this

Timeline

GetHuman2957987 started working on this issue
May 21st, 2019 5:40am
GetHuman2957987 indicated the issue is not fixed yet.
May 21st, 2019 12:37pm
GetHuman2957987 indicated the issue is not fixed yet.
May 21st, 2019 4:38pm