How do I get a refund from Tinder?

Introduction

Have you ever found yourself in a situation where a purchase on Tinder didn't quite meet your expectations? Perhaps you subscribed to a premium feature or made an in-app purchase, only to feel disappointed with the results. Keep reading to learn the steps to get a refund from Tinder.

Finding Your Order Number

Locate your order number to initiate a refund request. You'll receive an email confirmation containing important details after purchasing Tinder, including your order number. This unique identifier is essential for Tinder to process your refund request promptly and accurately.

Identifying Your Order Number Prefix

It's essential to identify its prefix once you've located your order number. If your order number begins with "MK," it indicates that you made your purchase through Apple's App Store. Unfortunately, Tinder cannot issue refunds directly for transactions processed by Apple. Instead, you'll need to reach out to Apple's support team to request a refund for your Tinder purchase.

Requesting a Refund from Apple

Begin by signing in to 'Report a Problem page on the Apple website, where you'll be prompted to select "I'd like to" and then choose "Request a refund." From there, you'll need to indicate the reason for your refund and select the specific item you'd like refunded before submitting your request.

Google Play Store Purchases

If your order number starts with "GPA," it signifies that you made your purchase through the Google Play Store. While Tinder cannot issue refunds directly for these transactions, it provides a form specifically for refund requests. You can initiate the process by visiting the provided form and selecting "I want to request a refund."

Direct Credit Card Payments

Your order number may start with "TNDR" or "COSU," for purchases made directly on Tinder using the direct credit card payment option. In these instances, initiating a refund follows a similar process. Visit the specified form and select "I want to request a refund" to begin the refund process for your Tinder purchase.

Understanding the Refund Policy

It's important to familiarize yourself with Tinder's refund policy before you request a refund. In-app purchase charges cannot be refunded, and there are no refunds for partially used periods. However, there are some exceptions. Tinder may approve refunds for subscriptions requested within 14 days of the transaction date or by the laws in your area.

Conclusion

After canceling your subscription or membership, you can continue to use it for the remaining days you've already paid for. However, canceling won't refund any past subscription or membership payments, and fees already paid won't be adjusted based on your cancellation date. If you have multiple subscriptions or memberships, each will have its renewal date and must be cancelled individually.