I logged out of my tinder to log in on my new phone, I now can only log into a Facebook...

GetHuman1683198's customer service issue with Tinder from December 2018

5 views
 | 
25226 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman1683198's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Tinder help.
Before contacting them, items GetHuman1683198 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1683198's own words
I logged out of my tinder to log in on my new phone, I now can only log into a Facebook accosiated account that I did not create and cannot now find my original account that I have had for some time. My subscription is also tied to this account so I am now paying for something I can’t use. It’s absolutely appalling that the app could loose my information and that I cannot get help in recovering it.
GetHuman1683198 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman1683198 fixed the problem
We are waiting for GetHuman1683198 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman1683198 fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman1683198
Dec 3rd, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 5 customers so far
Similar issue to 25226 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1683198 started working on this issue
Dec 3rd, 2018 9:59pm