Since Wednesday I have lost the “Tap to chat with ... New match” feature. I have the ti...

GetHuman-fkara's customer service issue with Tinder from October 2018

11 views | 17247 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-fkara's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fkara's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fkara will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fkara can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-fkara may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-fkara's own words
Since Wednesday I have lost the “Tap to chat with ... New match” feature. I have the tinder gold so I can see who likes me. When I tap the heart button on someone on my like list, it doesn’t say “new match” anymore. I can not see that person on my match list. However, I have tried to super like someone and with this option I can match. But I can not match unless I super like the person. I am already paying for the tinder gold and don’t want to superlike people. I only want to “like” them. And once I like, I want them to appear on my match list which it used be before Wednesday. I hope this will be fixed soon because when I like someone that liked me just disappear, I can’t see that person again! I swipe right on the person that like me but we can’t match!! I have tried everything to fix this issue (restarted my iPhone, deleted tinder app and reinstalled it) but nothing worked) I even logged into tinder from my MacBook and the same thing happened there. I am about the delete this app if it is not fixed. I have been using it for one year but this problem I’m having for days is not fair. I hope you will help me with this. Thank you!

GetHuman-fkara did not yet indicate what Tinder should do to make this right.

How GetHuman-fkara fixed the problem

We are waiting for GetHuman-fkara to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fkara fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fkara
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 17247 others
0 customers following this


GetHuman-fkara started working on this issue
Oct 14th, 2018 7:13am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers