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Since Wednesday I have lost the “Tap to chat with ... New match” feature. I have the ti...

GetHuman-fkara's customer service issue with Tinder from October 2018

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How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?

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The issue in GetHuman-fkara's own words

Since Wednesday I have lost the “Tap to chat with ... New match” feature. I have the tinder gold so I can see who likes me. When I tap the heart button on someone on my like list, it doesn’t say “new match” anymore. I can not see that person on my match list. However, I have tried to super like someone and with this option I can match. But I can not match unless I super like the person. I am already paying for the tinder gold and don’t want to superlike people. I only want to “like” them. And once I like, I want them to appear on my match list which it used be before Wednesday. I hope this will be fixed soon because when I like someone that liked me just disappear, I can’t see that person again! I swipe right on the person that like me but we can’t match!! I have tried everything to fix this issue (restarted my iPhone, deleted tinder app and reinstalled it) but nothing worked) I even logged into tinder from my MacBook and the same thing happened there. I am about the delete this app if it is not fixed. I have been using it for one year but this problem I’m having for days is not fair. I hope you will help me with this. Thank you!

GetHuman-fkara did not yet indicate what Tinder should do to make this right.

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Tinder

Customer service issue

Reported by GetHuman-fkara

Oct 14th, 2018 - 4 years ago

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Seen by 11 customers so far

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GetHuman-fkara started working on this issue

Oct 14th, 2018 7:13am

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