Hi! I have two issues. My account is connected to my Facebook. I am unable to put in my...

GetHuman-hazelan's customer service issue with Tinder from August 2018

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The issue in GetHuman-hazelan's own words
Hi! I have two issues. My account is connected to my Facebook. I am unable to put in my school name* I get an error message every time. I have tried logging out and even uninstalling*reinstalling, and nothing helps. Help articles make it seem like my Tinder is supposed to automatically reflect my FB education listing, but all I see is an empty box in Tinder.**Second issue: I had self-identified my gender in Tinder, but when I uninstalled the app with the other issue, and reinstalled and opened again, I am now unable to choose anything besides man and woman. The app is up to date.
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Tinder

Customer service issue
Reported by GetHuman-hazelan
Aug 25th, 2018 - 4 mons ago
I have an issue with Tinder too
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Timeline
GetHuman-hazelan started working on this issue
Aug 25th 3:08am