I have a return to make. I don't have the sales invoice, but do have a confirming email...

GetHuman819027's customer service issue with Timbuk2 from June 2018

Help with my Timbuk2 issue
I have a return to make. I don't have the sales invoice, but do have a confirming email and ****pping do***ents. I also need to know the right address to return it. It was ****pped from Lafayette St. in New Yor City
I trust that Timbuk2 will make this right and come up with a resolution that is fair.
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I have tried to call several times. I need a return label that was sent to the wrong em...I ordered a new bag on Sa****ay, and I didn't get a confirmation email. I see my Amex g...
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Timbuk2

Customer service issue
Reported by GetHuman819027
Jun 25th, 2018 - 2 mons ago
I have an issue with Timbuk2 too
Fixed
Seen by 5 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman819027 started working on this issue
Jun 25th 5:41pm
GetHuman819027 indicated the issue is not fixed yet.
Jun 25th 7:48pm