I purchased a back pack in November from Winners in Kamloops BC, Canada and it has spli...

GetHuman910392's customer service issue with Timberland from July 2018

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The issue in GetHuman910392's own words
I purchased a back pack in November from Winners in Kamloops BC, Canada and it has split at the top of the arm holes. It is in great condition apart from this problem, I returned it to Winners and they were unable to replace it because they did not have another like it (or similar) in store. I would like to resolve this as soon as possible and I feel a replacement would be the only option as it has split too much. Please advise as to where and when this could happen. Thank you. Michelle Overson
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Timberland

Customer service issue
Reported by GetHuman910392
Jul 23rd, 2018 - 10 mons ago
I have an issue with Timberland too
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Seen by 3 customers so far
Similar issue to 367 others
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Timeline
GetHuman910392 started working on this issue
Jul 23rd, 2018 11:53pm
GetHuman910392 indicated the issue is not fixed yet.
Jul 25th, 2018 12:57am