Purchased a Plex*tidal subscription and tidal and I didn't use the tidal account

GetHuman-cooljam's Refund a Charge issue with Tidal from August 2020

Help with my Tidal issue
The issue in GetHuman-cooljam's own words
I was trying to get my refund for account I never used ... I purchased a trial, after I realized that I get a trial with my plex account, so I thought I cancelled the subscription and forgot about it, I noticed that I was charged for a month that I didn't use and I forgot the email and username and well, I have reached out to tidal and cash app and no one seems as if they are refunding my money
This was very furstrating because I had two tidal accounts and I only needed one
I would like to be refunded
I love music and tidal Is the ideal app for me I was new to this app and didn't realize what all it offered, so it's an app I would most definitely recommend
I have contacted tidal support and cash app
How GetHuman-cooljam fixed the problem

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Tidal

Tidal Hi-Fi
Refund a Charge issue
Reported by GetHuman-cooljam
Aug 27th, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 685 others
0 customers following this
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Timeline

GetHuman-cooljam started working on this issue
Aug 27th, 2020 5:08pm
GetHuman-cooljam shared this issue with friends on Facebook
Aug 27th, 2020 5:09pm
GetHuman-cooljam shared this issue with friends on Facebook
Aug 27th, 2020 5:10pm
GetHuman-cooljam shared this issue with friends on Facebook
Aug 27th, 2020 5:20pm
GetHuman-cooljam shared this issue with friends on Facebook
Aug 27th, 2020 5:31pm
GetHuman-cooljam shared this issue with friends on Facebook
Aug 27th, 2020 5:32pm
GetHuman-cooljam shared this issue with followers on Twitter
Aug 27th, 2020 5:32pm
GetHuman-cooljam shared this issue with followers on Twitter
Aug 27th, 2020 5:33pm
GetHuman-cooljam shared this issue with your circles on Google+
Aug 27th, 2020 5:37pm
GetHuman-cooljam shared this issue with others over email
Aug 27th, 2020 5:38pm

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