I have tickets to a Brad Paisley concert with Ticketmaster. I purchased the tickets wit...

GetHuman5451235's Refund a Charge issue with Ticketmaster from November 2020

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman5451235's own words
I have tickets to a Brad Paisley concert with Ticketmaster. I purchased the tickets with a temporary gift card that I do not have anymore. The concert has been rescheduled twice due to Covid ** and now it has been postponed indefinitely. I received an email from the venue that they will no longer accept Ticketmaster tickets and only allow SeatGeek. So I went online to try and get the tickets transferred over to SeatGeek and there isn't any option to do this except to ask for a refund. So I did this and then used the chat support to request a refund through the mail or ask to get the tickets switched over to SeatGeek. I was told they can't help me. Now I spent money for tickets and can't go to the concert or get my money back.

GetHuman5451235 did not yet indicate what Ticketmaster should do to make this right.

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Refund a Charge issue
Reported by GetHuman5451235
Nov 10th, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1732 others
0 customers following this


GetHuman5451235 started working on this issue
Nov 10th, 2020 8:55pm

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