I have tickets to a Brad Paisley concert with Ticketmaster. I purchased the tickets wit...

GetHuman5451235's Refund a Charge issue with Ticketmaster from November 2020

Help with my Ticketmaster issue
First: share to improve GetHuman5451235's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5451235 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman5451235's own words
I have tickets to a Brad Paisley concert with Ticketmaster. I purchased the tickets with a temporary gift card that I do not have anymore. The concert has been rescheduled twice due to Covid ** and now it has been postponed indefinitely. I received an email from the venue that they will no longer accept Ticketmaster tickets and only allow SeatGeek. So I went online to try and get the tickets transferred over to SeatGeek and there isn't any option to do this except to ask for a refund. So I did this and then used the chat support to request a refund through the mail or ask to get the tickets switched over to SeatGeek. I was told they can't help me. Now I spent money for tickets and can't go to the concert or get my money back.

GetHuman5451235 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman5451235 fixed the problem

We are waiting for GetHuman5451235 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ticketmaster

Refund a Charge issue
Reported by GetHuman5451235
Nov 10th, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1732 others
0 customers following this

Timeline

GetHuman5451235 started working on this issue
Nov 10th, 2020 8:55pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies