Order **-*****. I bought * tickets today for the Marty Stuart Late Night Jam on June...

GetHuman2814978's Change Order issue with Ticketmaster from April 2019

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The issue in GetHuman2814978's own words
Order **-*****. I bought * tickets today for the Marty Stuart Late Night Jam on June *, **** at the Ryman. I opened the available tickets map and chose * green dots*open seats right next to each other on the map. When I purchased the tickets and then see that the seat numbers don't appear to be right next to each other based on the seat numbers and I don't know why? The seats are labeled Section MF-* Row K, but the seat numbers are **C and **W? I don't know why the seat numbers don't appear to be right next to each other. I have never been to the Ryman, but called them and they said maybe the W is a wheelchair seat and the C is a companion? This was not noted on the seat map when I selected and I didn't get any kind of notice or question saying it was a wheel chair*companion seats. I don't have a wheelchair in my group and don't need accessible seating. Is there something I can do if this is what happened? I so super hope so.

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Ticketmaster

Change Order issue
Reported by GetHuman2814978
Apr 26th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8548 others
0 customers following this

Timeline

GetHuman2814978 started working on this issue
Apr 26th, 2019 3:32pm