Order **-*****. I bought * tickets today for the Marty Stuart Late Night Jam on June...

GetHuman2814978's Change Order issue with Ticketmaster from April 2019

5 views | 8548 similar | 0 following
Help with my Ticketmaster issue
Next: our robot will wait on hold for GetHuman2814978 to get a Ticketmaster rep on the line!
Always use the GetHuman Phone to call Ticketmaster. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2814978's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2814978 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman2814978's own words
Order **-*****. I bought * tickets today for the Marty Stuart Late Night Jam on June *, **** at the Ryman. I opened the available tickets map and chose * green dots*open seats right next to each other on the map. When I purchased the tickets and then see that the seat numbers don't appear to be right next to each other based on the seat numbers and I don't know why? The seats are labeled Section MF-* Row K, but the seat numbers are **C and **W? I don't know why the seat numbers don't appear to be right next to each other. I have never been to the Ryman, but called them and they said maybe the W is a wheelchair seat and the C is a companion? This was not noted on the seat map when I selected and I didn't get any kind of notice or question saying it was a wheel chair*companion seats. I don't have a wheelchair in my group and don't need accessible seating. Is there something I can do if this is what happened? I so super hope so.

GetHuman2814978 did not yet indicate what Ticketmaster should do to make this right.

How GetHuman2814978 fixed the problem

We are waiting for GetHuman2814978 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ticketmaster's attention and get better help faster. Tap below to get started.
Having Ticketmaster issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2814978 fixes it.
This email address isn't valid


Change Order issue
Reported by GetHuman2814978
Apr 26th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8548 others
0 customers following this


GetHuman2814978 started working on this issue
Apr 26th, 2019 3:32pm