didn't realise that this site wasn't for the uk, is there one for the uk? i managed to talk to someone after holding for ** minutes. they have promised to get back to me

GetHuman-tjswar's Refund issue with Ticketmaster from April 2019

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The issue in GetHuman-tjswar's own words
ticketmaster promised to contact me about * tickets I bought for someone and his partner for take that on june *th at john smiths stadium. I bought them in my name because he doesn't own a computer so doesn't have an email address. very recently he has become ill and he is confined to a wheelchairl . he would be too ill to go even with wheelchair access. I have given them their money back and so therefore stuck with two tickets. no disrespect to take that but I have no interest in concerts. ticketmaster said they would email someone? but I don't know who to see if they could get my money back. I tried to do a good turn and I do think that under the circumstances the could refund me the money. I tried neardly all day yesterday and it is impossible to get through. I would be grateful if you could help me. the reference no is **- ******uk*

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Ticketmaster

Refund issue
Reported by GetHuman-tjswar
Apr 15th, 2019 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 8233 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)

Timeline

GetHuman-tjswar started working on this issue
Apr 15th, 2019 4:54pm
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 16th, 2019 9:25am
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 16th, 2019 9:32am
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 16th, 2019 5:22pm
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 23rd, 2019 7:42am
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 23rd, 2019 7:42am
GetHuman-tjswar indicated the issue is not fixed yet.
Apr 23rd, 2019 10:14pm
GetHuman-tjswar indicated the issue is not fixed yet.
May 3rd, 2019 4:04pm
GetHuman-tjswar indicated the issue is not fixed yet.
May 3rd, 2019 4:05pm
GetHuman-tjswar indicated the issue is not fixed yet.
May 3rd, 2019 4:08pm

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