Tried to order * hockey tickets, Ticketmaster portal said that I successfully purchased...

GetHuman921059's customer service issue with Ticketmaster from July 2018

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Before contacting them, items GetHuman921059 may need:
Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman921059's own words
Tried to order * hockey tickets, Ticketmaster portal said that I successfully purchased and then emailed me hours later saying that it didn't go through (I was notified that my Discover card thought it was fraud, but I *did* confirm the charge immediately). I tried re-ordering * other times and it told me that it didn't go through in the portal, but still put holds on my cards -- * holds total. I just want to know if A. I actually successfully purchased any tickets and B. How to ensure that I don't get charged for the tickets I did not successfully purchase. :(
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Ticketmaster

Customer service issue
Reported by GetHuman921059
Jul 27th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman921059 started working on this issue
Jul 27th 12:33am