If you use an email service provider with your own domain, make sure the provider follo...

GetHuman5856623's customer service issue with TextNow from March 2021

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Help with my TextNow issue
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GetHuman5856623's next move: find and follow the right step-by-step guide.
TextNow doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5856623 will need to dig through the advice provided by TextNow, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5856623 can let us know if they help or not.
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Before contacting them, items GetHuman5856623 may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, TextNow Version Type, and Device Used
The issue in GetHuman5856623's own words
If you use an email service provider with your own domain, make sure the provider follows the guidelines in this article. Large email providers, for example Gmail, AOL, and Yahoo, generally follow these guidelines.**If you use a domain provider but you manage your own email service, we recommend you:**Review and follow the best practices in this article for sending email to Gmail users.*Use Postmaster Tools to monitor information about messages sent from your domain to Gmail users.*Follow best practices for sending to Gmail

GetHuman5856623 did not yet indicate what TextNow should do to make this right.

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TextNow

Customer service issue
Reported by GetHuman5856623
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3385 others
0 customers following this

Timeline

GetHuman5856623 started working on this issue
Mar 17th 7:37pm

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