Can't receive calls from my new phone I bought, can't text either and I paid for a plan...

GetHuman2594196's Recover Account issue with TextNow from March 2019

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The issue in GetHuman2594196's own words
Can't receive calls from my new phone I bought, can't text either and I paid for a plan and everything. The phone number is ********** I forget which email I used to sign up because I bought this phone for my boyfriend, it could be any of the following emails, but the number is definitely what I said above.*B*****@***.com *B*****@***.com*W*****@***.com*J*****@***.com
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TextNow

Recover Account issue
Reported by GetHuman2594196
Mar 26th, 2019 - a mon ago
I have an issue with TextNow too
Not resolved
Seen by 5 customers so far
Similar issue to 5839 others
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Timeline
GetHuman2594196 started working on this issue
Mar 26th 3:15am