I can't get into my account i don't gave access ti the email i have on the account my t...

GetHuman816690's customer service issue with TextNow from June 2018

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The issue and preferred resolution, in GetHuman816690's own words:
I can't get into my account i don't gave access ti the email i have on the account my textnow number is ********** and i have an icloud email on it that i can't access anymore this is my new email address *****@***.com and is the email i would like to use so i can login ti my textnow **********
I trust that TextNow will make this right and come up with a resolution that is fair.
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TextNow

Customer service issue
Reported by GetHuman816690
Jun 24th, 2018 - 2 mons ago
I have an issue with TextNow too
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Seen by 2 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman816690 started working on this issue
Jun 24th 11:27pm