I joined textnow in January. When I did I was able to see all the logs of my calls made...

GetHuman849512's customer service issue with TextNow from July 2018

3 views | 1013 similar | 0 following
Help with my TextNow issue
Did that get it fixed?
Waiting to see if GetHuman849512 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman849512's own words
I joined textnow in January. When I did I was able to see all the logs of my calls made and receive, now I am not able to do that. I am seeing calls made from my number and I also received a call from this number is an empty voicemail *** * ** ** ** ** it further states that." messages to this number are currently not supported." I can also hear that the line is open whenever I am speaking and noise in the background of the open line. **Before as well, I was able to redial and number from the button in the upper right-hand corner now I am not able to. Some numbers as well will just ring and not give me an option to select, these numbers are numbers that I call on my mobile which allows me to select the options which I wish. Kindly have this sorted for me. Thanks

GetHuman849512 did not yet indicate what TextNow should do to make this right.

How GetHuman849512 fixed the problem

We are waiting for GetHuman849512 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman849512 fixes it.
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman849512
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 1013 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used

Timeline

GetHuman849512 started working on this issue
Jul 4th, 2018 6:12pm
GetHuman849512 indicated the issue is not fixed yet.
Jul 4th, 2018 6:14pm