I joined textnow in January. When I did I was able to see all the logs of my calls made...

GetHuman849512's customer service issue with TextNow from July 2018

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The issue in GetHuman849512's own words
I joined textnow in January. When I did I was able to see all the logs of my calls made and receive, now I am not able to do that. I am seeing calls made from my number and I also received a call from this number is an empty voicemail *** * ** ** ** ** it further states that." messages to this number are currently not supported." I can also hear that the line is open whenever I am speaking and noise in the background of the open line. **Before as well, I was able to redial and number from the button in the upper right-hand corner now I am not able to. Some numbers as well will just ring and not give me an option to select, these numbers are numbers that I call on my mobile which allows me to select the options which I wish. Kindly have this sorted for me. Thanks

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Customer service issue
Reported by GetHuman849512
Jul 4th, 2018 - 5 years ago
Seen by 6 customers so far
Similar issue to 1013 others
0 customers following this
Items needed
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GetHuman849512 started working on this issue
Jul 4th, 2018 6:12pm
GetHuman849512 indicated the issue is not fixed yet.
Jul 4th, 2018 6:14pm