How about a catchy summary about how all I simply want is the address I need in order to send this phone I purchased so I can have my money refunded before the ** day mark arrives. Noone will send me the address I need and it's really making me angry. Is that catchy enough for you?

GetHuman-sbyler's customer service issue with TextNow from May 2018

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The issue in GetHuman-sbyler's own words
Use my phone and my service but it's very difficult so I gave up. ... I ordered a phone from you and signed up for service but the phone is junk and the service *****. I just want an address that I can mail the phone back to and get my money refunded.
I can't resolve this problem no matter how hard I try.
Sending me the address I need to return the phone and get my money refunded
I'm new and I expected to be able to use my phone without so much difficulty but the phone doesn't work right and I can't even set it to where I can hear the **** thing ring.
Everything. I'm tired of trying. I want my money back and I want to cancel my service please.
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TextNow

The Alcatel one touch elevate phone
Customer service issue
Reported by GetHuman-sbyler
May 31st, 2018 - 3 years ago
I have an issue with TextNow too
Fixed
Seen by 10 customers so far
Similar issue to 274 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used

Timeline

GetHuman-sbyler started working on this issue
May 31st, 2018 7:30pm
GetHuman-sbyler indicated the issue is not fixed yet.
Jun 3rd, 2018 8:28am
GetHuman-sbyler indicated the issue is not fixed yet.
Jun 3rd, 2018 8:29am
GetHuman-sbyler indicated the issue is not fixed yet.
Jun 3rd, 2018 8:29am
GetHuman-sbyler indicated the issue is not fixed yet.
Jun 3rd, 2018 8:41am
GetHuman-sbyler indicated the issue is not fixed yet.
Jun 3rd, 2018 8:46am