How about a catchy summary about how all I simply want is the address I need in order to send this phone I purchased so I can have my money refunded before the ** day mark arrives. Noone will send me the address I need and it's really making me angry. Is that catchy enough for you?

GetHuman-sbyler's customer service issue with TextNow from May 2018

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The issue in GetHuman-sbyler's own words

Use my phone and my service but it's very difficult so I gave up. ... I ordered a phone from you and signed up for service but the phone is junk and the service *****. I just want an address that I can mail the phone back to and get my money refunded.

I can't resolve this problem no matter how hard I try.

Sending me the address I need to return the phone and get my money refunded

I'm new and I expected to be able to use my phone without so much difficulty but the phone doesn't work right and I can't even set it to where I can hear the **** thing ring.

Everything. I'm tired of trying. I want my money back and I want to cancel my service please.

I have an issue with TextNow too

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TextNow

The Alcatel one touch elevate phone

Customer service issue

Reported by GetHuman-sbyler

May 31st, 2018 - 2y ago

I have an issue with TextNow too

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Seen by 10 customers so far

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Items needed

Account Number

Email on Account

Phone Number

Name of Account Holder

Country

TextNow Version Type

Device Used

Timeline

GetHuman-sbyler started working on this issue

May 31st, 2018 7:30pm

GetHuman-sbyler tried calling TextNow

May 31st, 2018 7:43pm

GetHuman-sbyler did not speak with customer support

May 31st, 2018 7:43pm