please help .. I was in a conversation on textnow when i got logged out .. havent been...

GetHuman-hummmnbi's customer service issue with TextNow from May 2018

Help with my TextNow issue
The issue in GetHuman-hummmnbi's own words
please help .. I was in a conversation on textnow when i got logged out .. havent been able to get logged back in since .. i keep gettin an error message .. Username*password did not match .. even after changin my password several times .. this app is the only way i can text my daughter .. i need it to work .. thanks**EDITED *.**.** .. this is at the bottom of the page like the issue has been fixed .. which it hasnt ..**"TextNow*May **th, **** - a day ago** Fixed"
this is the only way i can communicate wit my daughter .. witout textnow i dont get to text my daughter ..
getting my account to where i can use it again ..
ive been a customer for * or * years wit the same number ..
ive tried resetting my password countless times .. still .. i get the same error message .. "Username*password did not match" .. a friend of mine even tried to log into my account & got the same error message ..
I have an issue with TextNow too
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TextNow

Customer service issue
Reported by GetHuman-hummmnbi
May 27th, 2018 - 6 mons ago
I have an issue with TextNow too
Fixed
Seen by 19 customers so far
Similar issue to 193 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-hummmnbi started working on this issue
May 27th 1:08pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 27th 10:35pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 27th 11:42pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 28th 6:08am
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 28th 6:29pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 28th 6:54pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 28th 7:26pm
GetHuman-hummmnbi indicated the issue is not fixed yet.
May 29th 4:10am
GetHuman-hummmnbi indicated the issue is not fixed yet.
Jun 3rd 3:48am
GetHuman-hummmnbi indicated the issue is not fixed yet.
Jun 3rd 5:50am
GetHuman-hummmnbi indicated the issue is not fixed yet.
Jun 3rd 5:52am