I bought a text now phone and plan back in January or February of **** and I need my ac...

GetHuman706099's customer service issue with TextNow from May 2018

Help with my TextNow issue
Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman706099's own words
To recover my text now account ... I bought a text now phone and plan back in January or February of **** and I need my account information. I cancelled my text now plan not long after I purchased it. Because I didn't like the service. Now I would like to switch the text Now phone (LG tributeHD) to a AT&T go phone and for me to do that they need my text now account information. So could you please provide me with the account information for the numbers **********. Thank you.
GetHuman706099 did not yet indicate what TextNow should do to make this right.
I have an issue with TextNow too
How GetHuman706099 fixed the problem
We are waiting for GetHuman706099 to fix the problem and share the solution with the rest of us customers.
Please help with my TextNow issue
Do you have a customer issue as well?
We can help you get TextNow's attention and get better help faster. Tap below to get started.
Having TextNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TextNow email you?
This email address isn't valid

TextNow

Customer service issue
Reported by GetHuman706099
May 21st, 2018 - 6 mons ago
I have an issue with TextNow too
Fixed
Seen by 4 customers so far
Similar issue to 385 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman706099 started working on this issue
May 21st 10:26pm
GetHuman706099 indicated the issue is not fixed yet.
May 22nd 4:52am
GetHuman706099 indicated the issue is not fixed yet.
May 22nd 4:54am