I stopped paying for the * lines I had on my account. For the last week it has asked me...

GetHuman-bezelbri's Billing issue with TextNow from May 2018

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The issue in GetHuman-bezelbri's own words
I stopped paying for the * lines I had on my account. For the last week it has asked me to update my billing info. We've been thinking about stopping service as we no longer need it. Last night I go to check my debit account and I was charged for both lines randomly. $**.** and $**.**.. I cancelled the subscriptions and we have not used any of the services. Please refund my $**.**. *****@***.com Thank You.
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TextNow

Billing issue
Reported by GetHuman-bezelbri
May 1st, 2018 - a yr ago
I have an issue with TextNow too
Not resolved
Seen by 3 customers so far
Similar issue to 7742 others
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
TextNow Version Type
Device Used
Timeline
GetHuman-bezelbri started working on this issue
May 1st, 2018 1:25pm
GetHuman-bezelbri indicated the issue is not fixed yet.
May 1st, 2018 2:27pm