I have already filed my federal and state returns with TAXACT I had excess contribution...

GetHuman-etomcat's customer service issue with TaxAct from March 2019

2728 similar
0 following
Help with my TaxAct issue
Next: our robot will wait on hold for GetHuman-etomcat to get a TaxAct rep on the line!
Always use the GetHuman Phone tocall TaxAct. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-etomcat's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-etomcat may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-etomcat's own words
I have already filed my federal and state returns with TAXACT I had excess contributions in mine and my wifes ROTH IRAs. I HAD TO ATTACH form **** for each of us. Had Additional TAXES for each deducted from our return. I found out after we filed. that we had to withdraw the excess from each ROTH IRA which we did through the help of FIDELITY INVESTMENTS. They said to contact TAXACT about what to do next .Any help concerning this matter would be very much Appreciated. thank you THOMAS E ELLINGHAM
GetHuman-etomcat did not yet indicate what TaxAct should do to make this right.
I have an issue with TaxAct too
How GetHuman-etomcat fixed the problem
We are waiting for GetHuman-etomcat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TaxAct's attention and get better help faster. Tap below to get started.
Having TaxAct issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-etomcat fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-etomcat
Mar 26th, 2019 - 24d ago
I have an issue with TaxAct too
Not resolved
Seen by 2 customers so far
Similar issue to 2728 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-etomcat started working on this issue
Mar 26th 9:03pm