I usually shop at your store in Medford, NY. I even continued shopping there during t...

GetHuman-bannerpr's customer service issue with Target from February 2019

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The issue in GetHuman-bannerpr's own words
I usually shop at your store in Medford, NY. I even continued shopping there during the recent renovation when it was difficult to find anything and shelves weren't stocked well. Since the renovation, the shelves, particularly in the cold cases of the grocery*pantry area are often empty. I was just there on Thursday, ****, to pick up some prescriptions at the interior CVS, and looked at the empty shelves*cases and decided not to waste my time looking for anything. I also needed some Advil and vitamins, but none of the aisles are labeled (i.e. Pain relief, dental, vitamins and supplements, etc.), so one has to go up and down each aisle to find what they might be looking for. In the cosmetics area, the brand names aren't highlighted. Most women have brand loyalty there, but, even though I needed an eyeliner, I left without because it was difficult to find the L'Oreal section. I never went further into the store as I usually do, for I was so frustrated about my experience after leaving the CVS area. Also, the employees smoke immediately outside one of the doors, and I resent being barraged with cigarette smoke as I travel from the handicapped parking area to the entrance doors.*I'm not sure why you would have spent so much on a beautiful renovation, to make shopping there less than a rewarding experience. These things really need to be looked at if you want to keep your customers.
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Target

Customer service issue
Reported by GetHuman-bannerpr
Feb 16th, 2019 - 8 mons ago
I have an issue with Target too
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GetHuman-bannerpr started working on this issue
Feb 16th 2:15am