I placed a very large order which included some items that had to be picked up as shipp...
GetHuman1643100's customer service issue with Target from November 2018
14 views | 1865 similar | 0 following
Help with my Target issue
Next: our robot will wait on hold for GetHuman1643100 to get a Target rep on the line!
Always use the GetHuman Phone to call Target. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1643100's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1643100 may need:
Order number, Billing address, Email address on the account, and Phone number on account
The issue in GetHuman1643100's own words
I placed a very large order which included some items that had to be picked up as shipping was not available. I placed the order with * items for pickup at the Wheeling, IL store. A little while after placing the order I got a message that the TV ordered was no longer available in Wheeling, IL and that I could have it shipped free or pick it up from another location. I tried choosing to ship it but after trying * times to get that to work ended up realizing that it really wasn't an option. OK, so I chose to pick it up from Lake Bluff, IL. But now I am not only having to travel out of my way to Lake Bluff for the TV but the other items are still in Wheeling, IL which is totally out of the way too. After calling customer service to see if I could have the other items switched to Lake BLuff, IL too I was told nothing can be done and that I could cancel the items and place a new order. The issue with that is I had a one-time **% off Black Friday coupon that couldn't be used again to replace the order. After ** minutes on the phone I was told there's nothing that can be done to make all items to be picked up at the same store or to replace the order with the discount. Terrible customer service...especially for a repeat customer that just spent $**** on one order....sorry I am coming across as rude but it's late and I have just spent an hour trying to fix an issue that your system caused. And after an hour of trying I am left with no help except to tell me there's nothing I can do and that I have to drive to multiple out of the way stores because no one can do anything to help me.
GetHuman1643100 did not yet indicate what Target should do to make this right.
I have an issue with Target too
How GetHuman1643100 fixed the problem
We are waiting for GetHuman1643100 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Target customer problems.