I was at my local target (Broadview, IL) this evening with my mom (I am **) and we each...

GetHuman713391's customer service issue with Target from May 2018

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The issue in GetHuman713391's own words
I was at my local target (Broadview, IL) this evening with my mom (I am **) and we each had a pile of clothes we wanted to try on. We were told that we could only take * items in (fine) and that only one person is allowed in a dressing room. When we asked about the family room, we were told it is only for parents with little kids. This is a newly remodeled store, and before the remodel two people were absolutely allowed into one room at a time, we just had to only have the max number of items for both of us. When did this policy change? I have never ever been to a store that has changing rooms and been denied the option to share a room with a female friend or relative I was with. I am * months postpartum and uncomfortable with my body at this point. This was the first time I was actually excited to try on clothes since my son was born, but I needed to do that with my mom in the comfort of one changing room, not having to run out in front of customers and staff every time. Is Target’s policy really to not allow more than one person into one changing room? Why has this changed? I have always felt Target as a company has been inclusive and celebratory of all people, but this felt discriminatory. The experience has made me rethink supporting target by shopping there, especially this store. If this really is your policy it is unfair and does not consider those who even as adults need opinions from those they are shopping with in the privacy of a changing room. I would like to know Target’s official changing room policy. **Thank you.
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Customer service issue
Reported by GetHuman713391
May 24th, 2018 - 8 mons ago
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GetHuman713391 started working on this issue
May 24th, 2018 2:23am