TJ Maxx Customer Service

Contact TJ Maxx & solve common issues

Use TJ Maxx's Phone Number

TJ Maxx's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about TJ Maxx. Below you will also find the phone and non-phone-based contact information we've gathered.

TJ Maxx: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for TJ Maxx.
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Click below to show 19 more questions, answers, and complete guides to common TJ Maxx customer support problems.

Contacting TJ Maxx customer support

Below you can compare and contrast the 3 ways to contact TJ Maxx by looking at which ones are the fastest and which ones other customers recommend the most for solving TJ Maxx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TJ Maxx across the following channels: Phone, Web, Facebook.

Phone number / contactWaitVotes
800-926-6299
Customer Service
3 mins37
Online Help at www1.tjmaxx.com
Customer Service
< 38 hrs74
facebook.com/TJMaxx?v=wall
Customer Service
2 mins87

Recent reasons customers contacted TJ Maxx:

I went to the store in Pembroke MA and was paying at the counter when the clerk asked w...
When I ordered on July *, my old address was inadvertently still on my account because...
Your rewards program requires the Social Security Number or Tax Payer ID*. The Social...
Defective gift card. It appears as though the gift card number was never activated
I have a defective $**.** gift card that I have been unable to use.*Tried checking the...
Wrong number listed when trying to get passcode
Want to log in to tjx.com
I cannot log in my account and never received an email to reset my password
I recently made a payment and have not received confirmation of it. Thanks for your answer.
Good morning. I recently made a payment and have not received confirmation of it. Than...
I found to what I believe is an employees card with the name Naisen Pompey *********I c...
Regarding a letter for payment history @*Need to discuss the issue with customer servic...
I bought a fake ESTEE LAUDER face cream at the T.J.MAXX store in ENCINITAS in Southern...
I paid off my credit card but the payment was charged too my card * different times
I went to Marshalls and paid with * different merchandise cards wich I was sure both ha...

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Does GetHuman work with TJ Maxx?

GetHuman does not work with TJ Maxx's customer support operations, directly or in any other way. GetHuman has no partnership or relation to TJ Maxx at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check TJ Maxx's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting TJ Maxx at a Glance

TJ Maxx has no chat option
TJ Maxx has no customer email
TJ Maxx has 1 help forum
TJ Maxx has no twitter handle
TJ Maxx has 1 facebook page
Contact information overview

Answered on this page:

Is It Possible to Merge Two TJ Maxx Accounts?
How Do I Make an Order for the TJ Maxx Cyber Monday Event?
Does TJ Maxx Pay for Shipping on Returns or Exchanges?
Where Can I Find My TJ Maxx Account Number?
How Do I Complain to TJ Maxx About a Late Delivery?
How Do I Exchange an Item from TJ Maxx?
How to Report an Issue with TJ Maxx Delivery?
Solutions to common issues

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