Hi I was told that if I had direct deposit that if my account went in the negative that...

GetHuman658833's customer service issue with TD Bank from May 2018

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The issue in GetHuman658833's own words
Hi I was told that if I had direct deposit that if my account went in the negative that I wouldn’t get charged overdraft fees ... now I just received ***.** dollars in fees a couple days ago and I would like it if you guys could possibly help me out and refund them.. I seriously thinking of switching banks due to fact that you guys don’t ever give a courtesy call to let me know I’m in the negative and give me a chance to straighten it out before the fees there’s other bank that do sum national being one of them thanks in advance waiting to hear from* You
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TD Bank

Customer service issue
Reported by GetHuman658833
May 5th, 2018 - a yr ago
I have an issue with TD Bank too
Not resolved
Seen by 3 customers so far
Similar issue to 1382 others
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Timeline
GetHuman658833 started working on this issue
May 5th, 2018 2:56pm