Dear Support:**I've purchased a new phone from this location: **** Tyrone Sq * ***, Sa...
GetHuman2616087's customer service issue with T-Mobile from March 2019
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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman2616087's own words
Dear Support:**I've purchased a new phone from this location: **** Tyrone Sq * ***, Saint Petersburg FL *****. I was assisted by Sandra.**During the setup process Sandra created a google account and password for me. I began using the phone and it immediately began behaving strangely. I believe my communications were exposed and I've since factory reset the phone. **My question is this: is it a standard operating procedure for employees to create accounts on behalf of customers?**My number is *** *** ****. Thanks for your help.**Greg Zarcone
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