I wanted to come back to tmobile from verizon.**I went to the store and the tablet was...

GetHuman1316897's customer service issue with T-Mobile from October 2018

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman1316897's own words
I wanted to come back to tmobile from verizon.**I went to the store and the tablet was not working so it needed to be called in.**I had my ssn, drivers license, address, full name spoken out lout over the phone.**I was then asked to tell him a 'pin' to protect my account. Really!**T-mobile is suprisingly cavalier with my personal identifiable data. I am upset at the waste of my time and surprised by the lack of security at tmobile.
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Customer service issue
Reported by GetHuman1316897
Oct 11th, 2018 - 3 mons ago
I have an issue with T-Mobile too
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Seen by 1 customer so far
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GetHuman1316897 started working on this issue
Oct 11th, 2018 2:47am