I have unlimited data for $**.** per month. Their data cap is ** gega bytes. I have gon...

GetHuman969531's customer service issue with T-Mobile from August 2018

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The issue in GetHuman969531's own words
I have unlimited data for $**.** per month. Their data cap is ** gega bytes. I have gone over this so they say your internet speed at times be slower because of congestion. My download is *.** mbps and my upload is *.*. The phone is useless. I live in Dallas Texas where there are multiple towers within * to * miles. The towers they are using are ** miles away. That is really beside the point. *.**mbps is outrageous. It is deliberate on their part. I think it is underhanded. What is the answer except to cancel and get another server.
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Customer service issue
Reported by GetHuman969531
Aug 9th, 2018 - 7 mons ago
I have an issue with T-Mobile too
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Seen by 2 customers so far
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GetHuman969531 started working on this issue
Aug 9th, 2018 3:42am
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Aug 9th, 2018 3:45am