I am extremely disappointed in t mobile went to a store yesterday to get the bogo phone...

GetHuman-vcleaves's customer service issue with T-Mobile from July 2018

1256 similar
0 following
Help with my T-Mobile issue
First: share to improve GetHuman-vcleaves's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-vcleaves to get a T-Mobile rep on the line!
Always use the GetHuman Phone tocall T-Mobile. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-vcleaves may need:
Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
The issue in GetHuman-vcleaves's own words
I am extremely disappointed in t mobile went to a store yesterday to get the bogo phone deal and store rep was great however started entering my info and needed a credit limit increase called cutomer care and was sent in circles for about an hour and finally was told since I has one late payment in the past ** months that my credit couldn’t be increased that’s bullshit. I’ve been with T-Mobile for ** years before it was even t mobile it was (Areal & voice stream) dedicating ** years of service means nothing to you so right now I’m looking into getting a new carrier. That will appreciate my loyalty.
GetHuman-vcleaves did not yet indicate what T-Mobile should do to make this right.
I have an issue with T-Mobile too
How GetHuman-vcleaves fixed the problem
We are waiting for GetHuman-vcleaves to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get T-Mobile's attention and get better help faster. Tap below to get started.
Having T-Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vcleaves fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-vcleaves
Jul 23rd, 2018 - a yr ago
I have an issue with T-Mobile too
Not resolved
Seen by 10 customers so far
Similar issue to 1256 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-vcleaves started working on this issue
Jul 23rd, 2018 4:28pm