I just went on my bank app and found * charges in the amounts of $**.** and $*.** which...

GetHuman5137987's Hacked Account issue with Supercell from August 2020

Help with my Supercell issue
First: share to improve GetHuman5137987's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5137987 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5137987's own words
I just went on my bank app and found * charges in the amounts of $**.** and $*.** which I want a refund for I don't even play clash of clans someone hacked into my account I don't want to have an account so I would also like that stopped and a refund for makin it when I didn't want it I wuz tryin to solve the issue and the person gave me a link that I didn't know wuz a account which I don't want please take care of this matter thanx

GetHuman5137987 did not yet indicate what Supercell should do to make this right.

How GetHuman5137987 fixed the problem

We are waiting for GetHuman5137987 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Supercell customer problems.
How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman5137987
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6004 others
0 customers following this


GetHuman5137987 started working on this issue
Aug 6th, 2020 4:52pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians