I love your game I've been playing it since the beginning and have already. I love the game and play it constantly everyday and I'm always excited for the next update. You've done a great job so far now keep it up!!

GetHuman2593801's refund request issue with Supercell from March 2019

5662 similar
0 following
Help with my Supercell issue
GetHuman2593801's next move: try contacting Supercell again.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman2593801 to make sure you got them.
Before contacting them, items GetHuman2593801 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman2593801's own words
I was trying to open up my defense tab and was just tapping my screen to fast. ... I made an accidental purchase on Clash of Clans. It was a Special Offer for $**.** and the total is $**.** after purchase. I was not meaning to buy it and would like to have the money returned to me. The transaction ID is: GPA.****-****-****-***** it took place on Mar **, **** *:**:** PM CDT. Since this was accidental I would appreciate it if I could have a refund and none of the resources were used that was given to me.
This wasn't really frustrating because it was my fault but have a confirmation question would be nice to have just incase.
I would love to have a refund since it was an accident and nothing that was given to me has been used.
I have been a consumer since the first launch of Clash of Clans. And still play it just as often for when it first came out.
I contacted my bank and they wouldn't allow it since it's a purchase through your company and only you can give me the money back.
I have an issue with Supercell too
How GetHuman2593801 fixed the problem
We are waiting for GetHuman2593801 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593801 fixes it.
This email address isn't valid


Android Device Samsung Galaxy S*
refund request issue
Reported by GetHuman2593801
Mar 26th, 2019 - a mon ago
I have an issue with Supercell too
Not resolved
Seen by 7 customers so far
Similar issue to 5662 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2593801 started working on this issue
Mar 26th 1:26am
GetHuman2593801 shared this issue with your circles on Google+
Mar 26th 1:34am
GetHuman2593801 tried contacting Supercell
Mar 26th 1:35am
GetHuman2593801 could not reach Supercell customer support
Mar 26th 1:35am