I love your game I've been playing it since the beginning and have already. I love the game and play it constantly everyday and I'm always excited for the next update. You've done a great job so far now keep it up!!

GetHuman2593801's Refund issue with Supercell from March 2019

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The issue in GetHuman2593801's own words
I was trying to open up my defense tab and was just tapping my screen to fast. ... I made an accidental purchase on Clash of Clans. It was a Special Offer for $**.** and the total is $**.** after purchase. I was not meaning to buy it and would like to have the money returned to me. The transaction ID is: GPA.****-****-****-***** it took place on Mar **, **** *:**:** PM CDT. Since this was accidental I would appreciate it if I could have a refund and none of the resources were used that was given to me.
This wasn't really frustrating because it was my fault but have a confirmation question would be nice to have just incase.
I would love to have a refund since it was an accident and nothing that was given to me has been used.
I have been a consumer since the first launch of Clash of Clans. And still play it just as often for when it first came out.
I contacted my bank and they wouldn't allow it since it's a purchase through your company and only you can give me the money back.
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How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
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Supercell

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Refund issue
Reported by GetHuman2593801
Mar 26th, 2019 - 3 years ago
Not resolved
Seen by 55 customers so far
Similar issue to 5662 others
0 customers following this

Timeline

GetHuman2593801 started working on this issue
Mar 26th, 2019 1:26am
GetHuman2593801 shared this issue with your circles on Google+
Mar 26th, 2019 1:34am
GetHuman2593801 tried contacting Supercell
Mar 26th, 2019 1:35am
GetHuman2593801 could not reach Supercell customer support
Mar 26th, 2019 1:35am

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