Hello SUPERCELL,**Recently my account was banned permanently without much confirmation...

GetHuman1928990's customer service issue with Supercell from January 2019

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The issue in GetHuman1928990's own words
Hello SUPERCELL,**Recently my account was banned permanently without much confirmation( phishing attempt)*PLEASE REVIEW MY CASE AGAIN......**Exactly i was checking whether it was my account...and i was not able to complete my step**They were asking me the details to which some of them i have answered...they never indicated of the fact that i wasnt the real account.....and thus i still believe that that account might be mine **I AM REALLY VERY SORRY FOR HAVING MADE AN UNSURE ATTEMPT OF RECOVERY .....*I BEG YOU .....*I WONT REPEAT THIS MISTAKE AGAIN....*I NEVER IN MY LIFE THOUGHT THAT THE ENQUIRY WOULD LEAD TO A BAN....**PLEASE READ THESE ...... THESE ARE QUITE CONVINCING........!!!!!!**I AM TRYING TO CORRECT MY MISTAKE...*THIS WAS A SLIGHT MISUNDERSTANDING FROM YOUR SIDE....PLEASE LOOK THROUGH MY ACCOUNT AND CONVERSATION AFTER READING THESE...*I GOT AN INSULTING QUICK PERMANENT BAN......**I am quite sure sir..this case is different..iam innocent**IF THE ATTEMPT I DID WAS ON THE ACCOUNT OF *USERNAME- "unknown"*XP lvl: ***Player id :*VC*GP*LL*Clan: "RISING TITANS"*THEN I AM QUITE SURE THAT IT WAS A MISTAKE FROM YOUR SIDE.*I CAN EXPLAIN THIS. PLS READ THESE REASONS:***) I USED TO BE IN THE CLAN "RISING TITANS" ,CHECK IN THE PAST WARS of "RISING TITANS" ,I WAS A COLEADER OF THAT CLAN . Some of us schoolmates made the clan and ran actively * years ago. Somewhat we disintegrated when the clan became level * by making its leader, the second account of somebody of us.I thought the second account was of mine and tried restoring that account- "I THOUGHT THE ACCOUNT WAS MINE..AND I WAS NOT INVOLVED IN ANY SORTS OF PHISHING"***) I WAS NOT WARNED OR PRETOLD THAT THE ACCOUNT I WAS TRYING TO GET BACK WASN'T MINE, I THOUGHT THE ACCOUNT WAS MINE...."IT WAS A DIRECT PERMANENT BAN"....***) YOU CAN UNDERSTAND THE CASE,..WHY WOULD I MYSELF(HAVING ACCOUNT LVL**)PRACTICALLY TRY TO TAKE OVER AN ACCOUNT OF LVL-"**",IT SEEMS IMPOSSIBLE AND IMPRACTICAL***) I WAS A GENUINE MAN AND WAS HAVING AN ACTIVE AND POLITE CLAN LIFE IN A GOOD LVL CLAN-"KERALA"-LVL-*****)I WAS NEVER HAVING A BANNED PAST**PLEASE SIR... *THIS IS A VERY GENUINE CASE *PLEASE GIVE MY ACCOUNT BACK....*I AM WAITING FOR MY QUEEN UPGARADE TO LEVEL ** AND KING TO LEVEL ** TO COMPLETE......I AM YEARNING FOR IT ....PLS TAKE SERIOUS ACTION**PLEASE RETURN MY ACCOUNT FOR A LAST SECOND CHANCE.....I NEVER FELT LIKE CHEATING...**HOPING FOR POSITIVE RESPONSE..*HOPEFULLY AND RESPECTFULLY,**ADM

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Supercell

Customer service issue
Reported by GetHuman1928990
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 49 customers so far
Similar issue to 3950 others
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Timeline

GetHuman1928990 started working on this issue
Jan 9th, 2019 12:15pm
GetHuman1928990 tried contacting Supercell
Jan 9th, 2019 12:15pm
GetHuman1928990 could not reach Supercell customer support
Jan 9th, 2019 12:16pm

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