You have materially changed products that I've bought with real money, violating our pu...
GetHuman1706019's customer service issue with Supercell from December 2018
Help with my Supercell issue
First: share to improve GetHuman1706019's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1706019's next move: contact Supercell.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman1706019 to make sure you got them.
Before contacting them, items GetHuman1706019 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1706019's own words
You have materially changed products that I've bought with real money, violating our purchase agreement. GooglePlay has advised me to contact via gp-link email and gauranteed me I'd get resolution* instead Supercell has refused to respond.**I've reported this violation of Google Play policy to the appstore. I want refunds on all $*** of purchases I've made leading up to cashing the check then changing the product on me. I'll give you ** hours from the moment I sent this message before I escalate to my credit card company for chargebacks.
GetHuman1706019 did not yet indicate what Supercell should do to make this right.
I have an issue with Supercell too
How GetHuman1706019 fixed the problem
We are waiting for GetHuman1706019 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.