I have an old bass and it is connected through Google play but I have not been on it si...
GetHuman1466472's customer service issue with Supercell from November 2018
Help with my Supercell issue
First: share to improve GetHuman1466472's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1466472's next move: contact Supercell.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman1466472 to make sure you got them.
Before contacting them, items GetHuman1466472 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1466472's own words
I have an old bass and it is connected through Google play but I have not been on it since the update came out for supercell ID so now every time I try to recover my account I see my account pop up but suddenly super cell asks me For my ID information here is the problem I cannot provide my ID information because I never made one and when the screen pops up it is not asking me if I want to make one or two create one is skipping that step and immediately asking me for a login as if I have made one which I have it so I’m stuck at the steps and can I get on to my base please help me
GetHuman1466472 did not yet indicate what Supercell should do to make this right.
I have an issue with Supercell too
How GetHuman1466472 fixed the problem
We are waiting for GetHuman1466472 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.