I have an old bass and it is connected through Google play but I have not been on it si...

GetHuman1466472's customer service issue with Supercell from November 2018

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The issue in GetHuman1466472's own words
I have an old bass and it is connected through Google play but I have not been on it since the update came out for supercell ID so now every time I try to recover my account I see my account pop up but suddenly super cell asks me For my ID information here is the problem I cannot provide my ID information because I never made one and when the screen pops up it is not asking me if I want to make one or two create one is skipping that step and immediately asking me for a login as if I have made one which I have it so I’m stuck at the steps and can I get on to my base please help me
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Customer service issue
Reported by GetHuman1466472
Nov 1st, 2018 - a mon ago
I have an issue with Supercell too
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GetHuman1466472 started working on this issue
Nov 1st 7:51pm