Hi....*My village is connected with a friends supercell I'd. But now I want to change t...

GetHuman-anandank's customer service issue with Supercell from August 2018

Help with my Supercell issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-anandank's own words
Hi....*My village is connected with a friends supercell I'd. But now I want to change the supercell I'd from that village and to connect with my personal supercell I'd. In other words I just want to replace the supercell I'd with mine. I tried many a times contacting supercell people but got a negative response. Hope you will help me. My village name is alberths *.and the clan name is warriors . Thank you.
GetHuman-anandank did not yet indicate what Supercell should do to make this right.
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Supercell

Customer service issue
Reported by GetHuman-anandank
Aug 26th, 2018 - 4 mons ago
I have an issue with Supercell too
Fixed
Seen by 3 customers so far
Similar issue to 1612 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-anandank started working on this issue
Aug 26th 4:02am
GetHuman-anandank indicated the issue is not fixed yet.
Aug 26th 12:19pm
GetHuman-anandank indicated the issue is not fixed yet.
Aug 27th 5:03am